Frequently Asked Questions
Find answers to common questions about UniPrep. Can't find what you're looking for? Contact our support team..
UniPrep is an all-in-one educational platform designed specifically for Nigerian students preparing for university exams. It combines comprehensive study materials, interactive practice tests, personalized learning paths, and real-time progress tracking to help you achieve your academic goals.
Yes we have officially launched uniprep 🚀. You can download the app by clicking on the download App button.
Yes! UniPrep is fully responsive and works seamlessly on andriod smartphones, we are working on ios version. You can study anywhere, anytime with our mobile-optimized interface.
We’re starting with core university courses and expanding fast. You’ll always find resources for major subjects.
UniPrep includes comprehensive study materials, practice tests with detailed explanations, progress tracking, performance analytics, personalized study plans, video lectures, flashcards, and a supportive community of students and educators.
Absolutely! UniPrep provides detailed progress tracking including performance analytics, study time logs, subject mastery levels, and improvement trends. You can view your progress in real-time and identify areas that need more focus.
Yes, UniPrep offers high-quality video lectures from experienced educators covering all major subjects. These videos are designed to complement your study materials and provide clear explanations of complex topics.
UniPrep offers flexible pricing plans including monthly and annual subscriptions. We also provide a free trial so you can experience the platform before committing. Visit our pricing page for detailed information about each plan.
Yes! We offer a free trial that gives you access to core features and a limited number of practice questions. This allows you to experience UniPrep's interface and study methods before making a purchase decision.
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period. We believe in providing flexibility to our users and don't lock you into long-term commitments.
UniPrep works on any mobile phone. For the best experience, we recommend using the latest version of the app and a connection speed of at least 1 Mbps.
Currently, UniPrep requires an internet connection to access study materials and track progress. However, we're working on offline functionality that will allow you to download content for offline study.
If you encounter any technical issues, please contact our support team through the help center or email us directly. Include details about your browser, device, and the specific issue you're experiencing for faster resolution.
To reset your password, click on the "Forgot Password" link on the login page. Enter your email address, and we'll send you a secure link to create a new password. Make sure to check your spam folder if you don't receive the email.
Yes, you can update your email address in your account settings. After changing your email, you'll need to verify the new address by clicking the confirmation link sent to your new email.
To delete your account, please contact our support team. We'll guide you through the process and ensure all your data is properly removed from our systems. Note that this action is irreversible.
Still have questions?
Our support team is here to help you succeed. Get in touch with us for personalized assistance.